Your Questions, Answered

We sort by fabric type and colour, follow your garment’s specific care needs to help provide quality cleaning and then return it finished to perfection.
Cleaning of your Arc’teryx takes place at our North Vancouver facility.ies. We clean your Arc’teryx item using eco-safe System K4, restore performance features, and hand-finish details in-house.
Standard turnaround is two to five business days. For urgent requests, rush service may be available! Just let us know in advance and we will do our best to help accomodate your timeline.
No worries! Just leave your Arc’teryx item by your front door, and we’ll handle the rest. You’ll receive a text upon delivery of your order.
No need. Just prepare your Arc’teryx garment for pick-up, and we’ll take care of sorting and handling it appropriately.