Your Questions, Answered

We sort by fabric type and colour, follow your garment’s specific care needs to help provide quality cleaning and then return it finished to perfection.
At our cleaning facility in North Vancouver. We use System K4 to clean and restore your Moncler piece, preserving loft, function, and finish—all done on-site.
Standard turnaround is two to five business days. For urgent requests, rush service may be available—just let us know in advance and we will do our best to help accomodate your timeline.
No worries! Just leave your Moncler item by your front door, and we’ll handle the rest. You’ll receive a text upon delivery of your order.
No need. Just prepare your Moncler garment for pick-up, and we’ll take care of sorting and handling it appropriately.