Your Questions, Answered
We sort by material and colour and follow the care label recommendations to ensure quality cleaning of your garment.
Your piece stays local, as all work is performed in our North Vancouver facilities, using System K4 and hand-finishing to preserve fit and detail.
Standard turnaround is two to five business days. For urgent requests, rush service may be available—just let us know in advance and we will do our best to help accomodate your timeline.
No worries! Just leave your Mackage item by your front door, and we’ll handle the rest. You’ll receive a text upon delivery of your order.
No need. Just prepare your Mackage garment for pick-up, and we’ll take care of sorting and handling it appropriately.