Privacy Policy
Carousel Cleaners ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use and protect your information when you use our website or our services across Greater Vancouver.
Information We Collect
We may collect information you provide directly, such as your name, phone number, email address and service address when you schedule a pickup, request a quote or contact us. We may also collect limited technical information automatically, such as your device type, browser and pages visited.
How We Use Your Information
- To schedule, process and deliver your dry cleaning and garment care services.
- To communicate with you about orders, pickups, deliveries and enquiries.
- To improve our website, services and customer experience.
- To send updates or promotions, where you have agreed to receive them.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, delivery, payment or scheduling providers), and only as needed to provide our services or comply with the law.
Data Retention
We keep your information only for as long as necessary to provide our services and meet legal, accounting or reporting requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information. To make a request, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy, contact Carousel Cleaners at (604) 922-4811 or info@carouselcleaners.ca.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.